FAQ: Square Off - World’s Smartest Chess Board
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I play with players from websites like chess.com, ICC chess, etc.?

At this stage, the board can interact only with the Square Off Platform i.e.: the user can play Board vs Board or Board vs Square Off App. However, multi-platform connectivity is one of our primary objectives and to make that happen, we are in talks with the leading chess websites. Hoping to begin with our beta trial soon.

Rest assured, Square Off supports online connectivity for you to play with anybody in the entire world who’s on the Square Off app. Once we get associated with the popular platforms, you will be able to play on them by simply updating the app. And that day doesn’t seem too far.

Last updated: November 05, 2016 10:15

Is an App required to play on the board? Is the smartphone always connected during gameplay?

Yes, to the run the Square Off board, the Square Off App is required to be running on a smartphone. The connectivity is established over BT (phone stays connected during gameplay) and used useful for:

-Allows the board to have a classical wooden (non tech) design with a single button. Making it a simple plug and play device.

-Side Selection, opening book selection, and other technical chess setup is done using the app.

-Selection of various Chess engines and processing of moves is done on the app.

-The app makes the board interactive. (e.g.: display of message, taking input from user, etc)

-The phones Data/WiFi capability enables you to play on the board from anywhere with anyone.

-The App seamlessly allows the board to be updated with more features as they get developed over time.

-The board could have its own dedicated hardware for all the above but the biggest advantage of using the App is we are able offer the boards at a VERY AFFORDABLE price point.

Last updated: November 05, 2016 10:17

What all OS and devices are supported by the App?

Currently App supports iOS and Android OS

Compatible with:

-iPhone 4s / iPad (3rd Gen) and above. -Devices running Android 4.3 and above.

Last updated: November 05, 2016 10:17

What is the difference between Kingdom Set and Grand Kingdom Set?

The Grand Kingdom set has following additional features:

-Additional capture space where the opponent’s captured pieces are placed automatically at their designated position -Auto Rest of board after current game is over. -Comes with Special Edition Premium Rosewood chess set -Board size is bigger due to additional capture space but play area is same as Kingdom Set

Last updated: November 05, 2016 10:17

How can I get my name engraved on my Square Off?

To personalise, please share the project with your friends and family on social media and then post a comment on the KS campaign page with the text you would like to engrave.

Last updated: November 05, 2016 10:17

Can I play with players from websites like chess.com, ICC chess, etc.?

At this stage, the board can interact only with the Square Off Platform i.e.: the user can play Board vs Board or Board vs Square Off App. However, multi-platform connectivity is one of our primary objectives and to make that happen, we are in talks with the leading chess websites. Hoping to begin with our beta trial soon. Rest assured, Square Off supports online connectivity for you to play with anybody in the entire world who’s on the Square Off app. Once we get associated with the popular platforms, you will be able to play on them by simply updating the app. And that day doesn’t seem too far. Last updated: Sat, Nov 5 2016 1:15 pm EDT

Is an App required to play on the board? Is the smartphone always connected during gameplay?

Yes, to the run the Square Off board, the Square Off App is required to be running on a smartphone. The connectivity is established over BT (phone stays connected during gameplay) and used useful for: -Allows the board to have a classical wooden (non tech) design with a single button. Making it a simple plug and play device. -Side Selection, opening book selection, and other technical chess setup is done using the app. -Selection of various Chess engines and processing of moves is done on the app. -The app makes the board interactive. (e.g.: display of message, taking input from user, etc) -The phones Data/WiFi capability enables you to play on the board from anywhere with anyone. -The App seamlessly allows the board to be updated with more features as they get developed over time. -The board could have its own dedicated hardware for all the above but the biggest advantage of using the App is we are able offer the boards at a VERY AFFORDABLE price point. Last updated: Sat, Nov 5 2016 1:17 pm EDT

What all OS and devices are supported by the App?

Currently App supports iOS and Android OS Compatible with: -iPhone 4s / iPad (3rd Gen) and above. -Devices running Android 4.3 and above. Last updated: Sat, Nov 5 2016 1:17 pm EDT

What is the difference between Kingdom Set and Grand Kingdom Set?

The Grand Kingdom set has following additional features: -Additional capture space where the opponent’s captured pieces are placed automatically at their designated position -Auto Rest of board after current game is over. -Comes with Special Edition Premium Rosewood chess set -Board size is bigger due to additional capture space but play area is same as Kingdom Set Last updated: Sat, Nov 5 2016 1:17 pm EDT

How can I get my name engraved on my Square Off?

To personalise, please share the project with your friends and family on social media and then post a comment on the KS campaign page with the text you would like to engrave. Last updated: Sat, Nov 5 2016 1:17 pm EDT

Who will pay the custom duties & VAT, if applicable?

Backers will be liable to pay the custom duties and VAT if it is applicable in their country.

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: May 2017

Last Updated At: 03/10/17 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us